eBay solution from CAM streamlines tyre retailers
Sales opportunities through eBay are realising business growth for tyre retailers. As a result, CAM is introducing a scalable cloud-based solution that will enable dealers to streamline the associated administration, eradicate errors and save time and labour for their eBay order processing.
CAM’s solution integrates Cameo and its Online Tyre Catalogue (OTC) alongside a tailored eBay shop interface, which further strengthens the features list in the forthcoming major Cameo release. CAM achieved the eBay integration within eight weeks of receiving its first signed order and shapes up to play a pivotal sales management role for participating dealer customers.
Post-order from the consumer, the system operator is presented with a list of all completed eBay transactions awaiting despatch. The user is able to review and confirm the details of each sale before being guided through a seamless sales process of courier and delivery service level selection, and then onto generating the finished invoice. There is virtually no manual data entry during the process, since all product and customer data is pulled from the eBay website, passed directly to into selected courier’s systems, and then into the finished customer invoice. Accuracy is improved and invoice processing time has been dramatically reduced.
The eBay integration also includes a ‘pick list’ feature which allows the operator to generate a picking list of all items that have been sold awaiting despatch. This allows warehouse staff to retrieve stock from the facility far more efficiently.
Mike Allen, managing director of CAM, says, “Processing high volumes of transactions generated by eBay can be laborious and time consuming, and mistakes can be made due to the high level of human intervention during transactions with considerable keying in of data, often from handwritten notes.
“Cameo’s Derived Pricing capability delivers reliable accurate pricing directly to the sales desk, enabling retailers to quote confidently and professionally. CAM customers using the extension will no longer have to wade through 1000s of hard-copy invoices and manually update spreadsheets every week.”