Auchinlea gets fitter for the future

Motherwell-based Auchinlea Tyres Ltd is participating in CAM’s new fitter-force™ digital tablet technology to remove back office costs and inaccuracies associated with the manual completion of service work, while improving its customer service through operational responsiveness.

The SME is also going hosted with CAM Cloud.  The managed service will provide quality, hassle-free maintenance of its server and a backup solution for its Cameo system in CAM’s data centre, providing complete peace of mind.

Based on the e-jobsheet open-access, digital tablet-based service work exchange platform, fitter-force™  incorporates a diary system for effective resources (including mobile fitters) planning; job launch (to the e-jobsheet app); pricing; purchasing; stock control; invoicing and accounting.  It also includes a full featured point of sale capability and comprehensive views of customer service activities by account.

Donna Shelley, director at Auchinlea Tyres, says “When we saw the presentation about fitter-force™ we understood its benefits in presenting an end-to-end view of fleet service operations for small to medium-sized fleet tyre service operators like ourselves.  From work request through to job completion and subsequent payment, on a job-by-job basis, CAM’s technology solution will enable us to future-proof our business.”                                                                                                                                           

Mike Allen, managing director of CAM, adds, “Auchinlea is investing in its future to become fitter and more responsive.  Our easy-to-use software platform that is easily accessed via a rented, hosted arrangement, will provide the SME with an integrated system that meets all its field service and in-depot work requirements.” 

Frankie Sharp
Tyreteam, a force to be reckoned with.

Buckinghamshire-based Tyreteam is investing in CAM technology for the first time by participating in its new fitter-force™ digital tablet technology.  The commitment will remove back office costs and inaccuracies associated with the manual completion of service work and enable the supplier of commercial and agricultural tyres to improve its customer service through operational responsiveness.

 

Based on the e-jobsheet open-access, digital tablet-based service work exchange platform, fitter-force™ incorporates a diary system for effective resources (including mobile fitters) planning; job launch (to the e-jobsheet app); pricing; purchasing; stock control; invoicing and accounting.  It also includes a full featured point of sale capability and comprehensive views of customer service activities by account.

 

Jim Waters at Tyreteam, says “We are a new customer to CAM and were impressed with its fitter-force™ presentation in providing suppliers like ourselves with a fully comprehensive view of fleet service operations, from work request through to job completion and subsequent payment.  We’re confident it will help us continue to improve our service to commercial and agricultural customers.” 

Mike Allen, managing director of CAM, adds, “Although Tyreteam is a new customer acquisition for CAM, we’re confident our easy-to-use software platform will enable the company to eradicate inefficiencies, improving its operations and customer service.” 

 

 

Frankie Sharp
FleetBridge goes ‘live’ with e-jobsheet in UK

The e-jobsheet integration into Bridgestone Europe’s FleetBridge system has been put ‘live’ this week.

This will enable the open-access, digital tablet-based service work exchange platform for truck, bus, van, and now also car, to deliver greater shared accuracy between e-jobsheet dealer subscribers and Bridgestone Europe.

Jobsheet data will be passed directly through to FleetBridge including a copy of the job card and any photos provided when work is conducted by a dealer on a Bridgestone fleet vehicle. Inspection data will also be transmitted automatically to Bridgestone.

The direct connection between e-jobsheet and FleetBridge will save keying in time and administrative costs. This framework enables all commercial transactions to be completed in both company systems from the data received within seconds of job completion from a fitter’s tablet.

Sion Rathkey, Solution Business Back Office manager, Bridgestone North Europe, says, “The integration of e-jobsheet into FleetBridge works very well and is the result of excellent development work and collaboration between CAM and Bridgestone. The integration to Bridgestone’s new fleet management software meets the standards set out by the Bridgestone Dealer Partner requirements to be ‘Easy to Do Business With’ and provides immediate operational information to the fleets as well as to Bridgestone. Integration with new technology is at the core of Bridgestone’s industry leading fleet approach.

Steve Daly of CAM International comments, “It’s testament to the long-standing partnership between our two organisations that the e-jobsheet integration into FleetBridge has been implemented ahead of plan.”

Frankie Sharp