Motherwell-based Auchinlea Tyres Ltd is participating in CAM’s new fitter-force™ digital tablet technology to remove back office costs and inaccuracies associated with the manual completion of service work, while improving its customer service through operational responsiveness.
Buckinghamshire-based Tyreteam is investing in CAM technology for the first time by participating in its new fitter-force™ digital tablet technology. The commitment will remove back office costs and inaccuracies associated with the manual completion of service work and enable the supplier of commercial and agricultural tyres to improve its customer service through operational responsiveness
The e-jobsheet integration into Bridgestone Europe’s FleetBridge system has been put ‘live’ this week.
This will enable the open-access, digital tablet-based service work exchange platform for truck, bus, van, and now also car, to deliver greater shared accuracy between e-jobsheet dealer subscribers and Bridgestone Europe.
CAM has expanded its management team with the promotion of Frankie Sharp to head of product management. The company states that the new addition to the management team is part of its ongoing commitment to drive innovation in the business to ensure its software solutions continue to meet the industry’s needs.
To meet the demand for a more responsive mobile retail environment, the next generation MIDaS B2B e-commerce platform is being launched by CAM. It will enable retailers to interact with dealers more effectively online by delivering stock to all their digital devices including mobile, tablet and PC.
CAM is embarking on a mentoring programme for its UniSerV™ users over the next six months, consolidating its major investment in both the platform and to the UniSerV User Group forum over the past five years.
Being connected, sharing data and how system links between partner operations should offer the visibility to determine which partners are best to deal with, dominated the inaugural Fitter-Force Forum on 12 June in Birmingham, hosted by CAM.
Mark Erwood is joining CAM as key account manager, tasked with providing high levels of customer interaction across the UK and Ireland to help tyre dealers develop their businesses through CAM’s IT enablement.