Every commercial tyre job follows the same journey, from the initial customer call or self-service booking to the final invoice. The challenge is making sure every stage runs smoothly. When office teams and technicians work from the same real-time information, businesses can reduce admin, improve response times, and keep customers informed.
Here's how a connected workflow, powered by CAM, supports every step.
1. The Call-out
Every job starts with capturing the right information, including the vehicle, location, tyre requirements, and customer details.
With FitterForce, this information is recorded once and shared across the business, reducing manual entry and the risk of errors.
2. Scheduling and Dispatch
The next step is assigning the right technician to the job.
FitterForce gives office teams real-time visibility of jobs and technician activity, helping them schedule and assign work efficiently and respond faster to urgent callouts.
3. Completing the Job
Technicians receive all job information from FitterForce through to their e-Jobsheet tablet inspection app, allowing them to record work, capture photos, collect customer signatures, and complete digital job sheets from the roadside or customer site.
This removes paperwork and creates a complete digital record of every job.
4. Updating Stock
As tyres are fitted, stock can be updated in real time.
By connecting field activity with inventory, FitterForce helps businesses improve stock accuracy, manage van inventory, and reduce unnecessary return visits.
5. Casing Management
For businesses operating tyre casing programmes, tracking each casing is just as important as completing the job itself.
Combine CAM WMS and FitterForce to record casing information throughout its lifecycle, helping businesses monitor collections, inspections, retreads, and disposal. With a clear digital history, valuable casings are less likely to be lost, and customers benefit from greater transparency and improved asset management.
6. Invoicing
Once the job is complete, the information is immediately available to the office.
With no paper job sheets to process, invoices can be generated faster, helping improve cash flow while reducing administration and invoice disputes.
One Connected Platform
Managing commercial tyre jobs is about more than fitting tyres. It's about keeping office teams, technicians, stock, and customers connected throughout the process.
FitterForce brings every stage together, helping commercial tyre businesses improve efficiency, reduce manual processes, and deliver a faster, more reliable service from call-out to invoice.